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SI w ściąganiu długów: Na tym obrazku dwóch profesjonalistów wspólnie analizuje kod programu dla procesów automatyzacji na dużym ekranie. Scena ilustruje praktyczne zastosowanie sztucznej inteligencji (SI) i robotyzowanej automatyzacji procesów (RPA) w zarządzaniu długami – przykład cyfrowej transformacji w zarządzaniu należnościami.
Innovation & Trends Digitalization

AI and the future of debt collection
Jun 25, 2025
4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Young woman on her cell phone next to an EOS team member with headphones and two women talking
Innovation & Trends Corporate Responsibility

Plain language: Improving communication with consumers
Feb 27, 2025
3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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Kollecto+ to cyfrowy system windykacji firmy EOS.
Receivables Management Innovation & Trends

Digital debt collection system: The success story of Kollecto+
Apr 30, 2024
3 min.
Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.
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Illustration of woman in front of computer facing a robot
Receivables Management Innovation & Trends

RPA: Improving quality with software robots at EOS
Feb 27, 2024
2 min.
“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Ekspert ds. cyberbezpieczeństwa Janusch Skubatz, dyrektor ds. bezpieczeństwa informacji w Grupie EOS, w brązowych włosach i białej koszuli.
Data Analytics Innovation & Trends

Not sure about generative AI? The balance between innovation and risk.
Feb 16, 2024
4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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One illustration shows a robot or chatbot holding up various charts and texts, as well as several employees working on computers and asking the chatbot questions.
Innovation & Trends Digitalization

How generative AI is taking over routine tasks in the financial sector
Jan 19, 2024
3 min.
Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.
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Oto nowa marka EOS: Marwin Ramcke prezentuje nowe logo EOS.
Innovation & Trends

The new EOS brand: Pioneering and more dynamic and digital.  
Mar 1, 2022
3 min.
In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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Annual and Sustainability Report 2024/25

In our Annual and Sustainability Report, we reflect on a successful financial year in which we courageously tackled new challenges. The report outlines the EOS Group’s principal activities and business highlights, along with its strategies for corporate, social, and environmental responsibility.

Read the full report here

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